Headquartered in Toulouse, France, and with offices in Paris and London, OneStock is a leading SaaS provider of OMS software for the retail sector. OneStock’s OMS platform allows omnichannel retailers to unify their stock – from warehouses, distribution centres and stores – in order to enhance customer experience (CX) whilst improving profitability for the retailer.
By creating a single view of stock on an integrated platform, OneStock’s solution makes the retailer’s entire pool of inventory available to all customers and colleagues. This increases cross-channel product ranging, reduces ‘out of stock’, drives conversion, improves Average Order Value (AOV), reduces markdown spend and significantly enhances customer experience. Order fulfilment is optimised through sophisticated orchestration technology to deliver the retailer’s customer promise, whilst ensuring cost and operational efficiencies.
OneStock already partners with over 60 high-profile international retailers, such as Pets at Home, WHSmith, Ted Baker, Ba&sh and Intersport.
Silverfleet’s investment will enable OneStock to further extend its software and infrastructure, accelerating and enhancing innovations in its product roadmap, whilst growing its presence in new verticals and expanding internationally.
Silverfleet’s investment comes as demand for ecommerce has been accelerated and sustained; 2020 UK ecommerce sales jumped 46%, the highest rise in more than a decade, according to the ONS, placing extra pressure on omnichannel fulfilment and driving demand for OMS software. The OMS market is expected to continue to grow at c.25-30% CAGR as retailers adapt to the sharp growth in online customer demand. OneStock’s annual recurring revenue (ARR) grew 91% in 2020 as its agile technology continue to win new retail mandates.
Silverfleet’s investment thesis is supported by its changes in technology megatrend, specifically the growth in ecommerce sales within multichannel retailers and the adoption of OMS, driving OneStock’s continued growth and opportunity for international expansion.
worldwide benefitting from our in-store application
12 million orders
fulfilled thanks to our order orchestration module every year
+ 20% turnover
from the 1st month of activation of the OMS (on average)